A1 Apartments Aruba Terms & Conditions

Reservations prepayment policy

Bookings, made through our website a1aruba.com or other channels are subject to approval and will only be considered confirmed once a reservation fee has been paid by the guest (prepayment)

The reservation fee is equal to the price of the booking for layovers, non-refundable reservations and 50% of reservation for longer stays.

Once a reservation is approved the card on file will be charged, we also have other payment options such as cash, PayPal, Zelle, wire transfer/ direct deposit of funds contact us for more information. We do not accept personal checks under any circumstances.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Rates, Discounts, Fees and Taxes

There are discounted Early-Bird and Non-refundable rates on our website
We offer discounts and special pricing for longer stays or group pricing so check with us what can be done in your particular case.

A $3 Tourist Tax and a 12.5% (2023) Environmental Fee is added to your final bill. Rates are subject to change without notice.

Cancellation policy

The guest can cancel a standard reservation free of charge until 7 days before arrival and will be refunded the reservation fee. The guest will be charged 100% of the reservation fee if they cancel in the 7 days before arrival.

The guest can cancel an early-bird reservation free of charge until 14 days before arrival and will be refunded the reservation fee. The guest will be charged 100% of the reservation fee if they cancel in the 14 days before arrival.

Parties

Parties/events are not allowed, This property will not accommodate hen, stag or similar parties.

Quiet hours

Guests must be quiet between 23:00 and 09:00.

Pets

Pets are allowed. Charges applicable, contact us.

Children of any age are welcome.

Children aged 17 years and above are considered adults at this property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in / check-out

Check in between 13:00 and 23:00
Check out between 07:00 and 11:30

Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.

Terms and Conditions - Dutch Caribbean Promo

This promo can not be used in combination with any other special.
Only for tourists originating from the Dutch Caribbean islands (CN).
Promo is valid from: June 1st 2023 to August 31st 2023 for reservations made through a1aruba.com using the discount code: Dutch Caribbean or by email, whatsapp or phonecall
Rate is based on double occupancy, extra persons will be charged a fee.
All reservations made with this discount code are considered, non-refundable and must be prepaid, if the guest needs to cancel the reservation then we will give them the oportunity to make use of the booked reservation (by changing dates) for up to 1 year.
Prepayment can be made via Cash, Credit or Debit -Card or Bank Transfer.
Minimum length of stay is 2 nights and there is no maximum length.

Terms and Conditions - Local Stay Promo

This promo can not be used in combination with any other special.
Only for Locals residing in Aruba, Valid ID needs to be presented.
Promo is valid from: June 1st 2023 to August 31st 2023 for reservations made through a1aruba.com using the discount code: Local or by email, whatsapp or phonecall
Rate is based on double occupancy, extra persons will be charged a fee.
Parties are not allowed, if the guest wants to bring "visitors" a maximum of 2 people are allowed to visit during the day to follow social distancing and aglomeration guidelines.
All reservations made with this discount code are considered, non-refundable and must be prepaid, if the guest needs to cancel the reservation then we will give them the oportunity to make use of the booked reservation (by changing dates) for up to 1 year.
Prepayment can be made via Cash, Credit or Debit -Card or Bank Transfer.
Minimum length of stay is 2 nights and there is no maximum length.

Terms and Conditions - Latin America Promo

This promo can not be used in combination with any other special.
Only for tourists visiting from Center and South America.
Promo is valid from: January 1st 2023 to December 31st 2024 for reservations made through a1aruba.com using the discount code: Latino or by email, whatsapp or phonecall
Rate is based on double occupancy, extra persons will be charged a fee.
All reservations made with this discount code are covered under our 14 day cancelation policy (see above) and a pre-payment of 50% of stay or $100 is to be paid upon booking.
If the guest needs to cancel the reservation more than 14 days before travel the deposit fee will be refunded if within the 14 days the deposit fee will be non-refundable however we will give them the oportunity to make use of the booked reservation (by changing dates) for up to 1 year.
Prepayment can be made via Cash, Credit or Debit -Card or Bank Transfer.
Minimum length of stay is 2 nights and there is no maximum length.